Shipping policy

Thanks for visiting and shopping at "Mini Props. Premium Pima Cotton".

* NOTE:
We are trying our best to get your orders delivered to you on time. However, there may be possible delays for delivery services that are beyond our control. (restrictions x pandemic)

If you have any questions about your order, please send an email to: contacto@miniprops.com

Orders over $ 99 qualify for free standard shipping within CANADA.

Shipping delays: Please note that it may take between x and x business days for your order to be received.
Saturdays, Sundays and holidays are not considered business days for order processing.
If we are experiencing a high volume of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you by email or phone.
Longer transit times may apply to destinations outside of Canada.
For international destinations, "Mini Props" is not responsible for customs clearance or customs duties, taxes or any additional charges that may be applied at the destination.

- When will my order be shipped?
Standard shipping orders take x to x business days to process and ship. Weekends and holidays are excluded from processing and shipping times. When choosing the shipping method, please take these days into account. You will receive an email with tracking information once your order has shipped.

- How long will it take for my order to arrive?
Orders are shipped within x to x business days. Standard ground shipping arrives in x-x business days after the order has been shipped; A tracking number will be sent to you by email. Orders shipped outside of Canada will take between x and x business days.

- How do I track my order?
Once your order ships, you will receive a confirmation email that includes your tracking number. Updated tracking information will be available the day after your order ships.

- What are the shipping costs for returns?
The expenses derived from the return of a delivered order are the responsibility of the customer. You can do this through a traceable carrier of your choice.

- Where do you ship from?
All orders are shipped from our fulfillment center in Canada.